First Installation
You have just taken your new REMI out of its box. Please follow these steps for the install :
Step 1 :
Install REMI's app from the Play Store for Android or the App Store for iOS. Then, open it an sign up your email address.
Step 2 :
Connect REMI to its USB adaptor and plug it in. A little light at the bottom left starts flashing and stops after a few seconds.
Step 3 :
Wait for the little light to stop flashing. Then, REMI is in pairing mode for 5 minutes. Warning: do not press the Bluetooth button on REMI, this will interrupt the pairing.
Step 4 :
Open the app and press « Start REMI pairing » at the bottom of the screen. Follow the steps and accept all the accesses required by the application (Bluetooth, Position,etc...), and make sure your smartphone is connected to the internet. If no REMI is detected in the App, please forget REMI from the devices connected to the Bluetooth of your smartphone. If REMI gets disconnected at this step please check these points..
(Optional) Step 5 :
On standard install process, you don't have to plug your REMI on your computer. If REMI needs to update, it will do it on its own at step 7. If REMI displays 0069, 0126 or if the application asks you to update via USB: see the USB update instructions on this page this page
Step 6 :
The app will display the available WiFi networks. Choose yours and enter the password (only 2.4GHz WiFi networks will be shown, 5GHz networks won't be detected). Don't choose a Wifi network that needs a user identifier. REMI will not be able to provide this identifier, and the internet connection won't be possible.
Step 7 :
Once connected to the WiFi, REMI displays U1.00. If an automatic update is available, REMI will display Updt and restart by disconnecting from the app. It could do it twice.
Step 8 :
Complete the installation by filling in your child's first name and date of birth so that the app provides you with relevant information about their sleep according to their age.
Process for a successful pairing :
- If you have any issue, it may be useful to restart :
- the REMI app
- the Bluetooth of your smartphone
- your smartphone (if necessary)
- your wifi internet access point
- Open the application, and press « + » at the top left corner of the central screen. You get on the association page.
- Make sure that the Bluetooth of your smartphone is activated.
- Check that your smartphone is connected to the internet, wifi or 3G. It is needed for the pairing.
- REMI must not be associated to the smartphone by Bluetooth. If this is the case, forget REMI of the associated devices.
- Restart your REMI. Check that the LED on the left of the time stops flashing after a few moments.
- Press the button at the bottom of the screen on your smartphone: «Start REMI pairing».
- Follow the steps.
- If this does not work, and you have a personal configuration of your box, could you check the following points:
- REMI uses ports 5555, 8080, 1337. Check that you have not banned the use of these ports in your personal configuration.
- There is no active parental control on newly connected devices.
- There is no filtering by mac address enabled.
- If your box is on the right date and time.
- The DNS server is the one configured by the operator or if you changed this configuration, or if you are using a 3rd party system (like OpenDNS for instance)
Problem During Pairing
If you have problems of the association, it is important to check some points. They differ depending on the operating system of your smartphone (Android / iOS).
On Android :
Check on the Play Store that you have the latest version installed on your smartphone.
Restart your REMI App
Restart the Bluetooth on your smartphone
If needed, restart totally your smartphone
Restart the pairing process
Contact us to let us know the problem you had, so that we can fix it as soon as possible
Other Errors :
If during the pairing process between the application and REMI, the wifi networks are not displayed on the application, please follow these steps :
Step 1 :
Restart your smartphone and try the association again. This restart solves the majority of the problems. If necessary go to step 2.
Step 2 :
Update your REMI by following the instructions on this page.
Step 3 :
Before powering your REMI on, press the "Volume +" button (on the right side of REMI's keypad). Keep it pressed after power on (5 seconds) until you see REMI's face. This resets some parameters and removes all WiFi networks stored in your REMI.
Step 4 :
Restart the pairing process by pressing the "+" icon on the upper left corner of the central screen of REMI application. Follow the next steps: Wifi choice, your parameters input.
